Services Policy


In order to for us to treat your canine, a referral must be obtained by your veterinarian


Payment is expected at time of service.

A cost estimate can be given prior to evaluation and treatment.


Late Arrival: We understand there are some circumstances that are out of your control and we will do what we can to work around these. All appointments will end as scheduled.


We appreciate a 48 hour notice of cancellation for any appointment and we will do our best to offer the same. You may cancel by phone or send us an email after hours to [email protected]

In the event that you need to cancel an appointment within less than 24 hours, you will be billed 50% of our normal fee.
We understand that some dogs are fearful and have anxiety or fear aggression behaviors. Please, please, please let us know in advance so that we can help them feel as comfortable as possible while also protecting those in the vicinity from injury or negative interactions.